Job RoleService Heroes
FunctionService Execution
Business VerticalB2C
Reports ToCluster Operations Manager (COM)
Job TypeIndividual Contributor
Team SizeAvg 10 persons/team
Base LocationAll Over India
SalaryBracket (1,80,000-3,40,000)
EligibilityCriteriaEducationNo Education Criteria ,Basic English Communication
ExperienceNo Exp Limit

Scope Of Work
  • Perform Preventive Maintenance (PM) of solar plants
  • Address and resolve bill reading issues
  • Ensure high Customer Satisfaction (CSAT) through effective service delivery
  • Assist with plant online monitoring and customer registration
  • Adhere to SOPs while conducting PMs and CMs
  • Maintain and adhere to zero safety violations
  • Good Solar Knowledge
  • Basic Electrical & Structural Knowledge
  • Should know how to ride 2wheeler
  • Rooftop solar experience
  • Basic computer knowledge
  • Field work flexibility
  • Effective communication skills
  • Strong customer empathy
  • Hygiene Grooming & Presentability
  • Should be fluent in Hindi/English and/or the local language
  • Good & Decent behaviour
  • Punctuality maintained
  • Seriousness in work
Travel Frequency
  • Daily Travel in Base city
  • Driving License & Own 2wheeler is mandatory